Comments on: Amazon.com Marketplace - eek Technology http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/ ... when you find yourself scratchin' your head and muttering "Hell if I know!" ... come on by and talk about it. Wed, 08 Sep 2010 11:36:49 +0000 http://wordpress.org/?v=2.5.1 By: quirkyartist http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-18 quirkyartist Sat, 31 May 2008 01:25:31 +0000 http://hellifiknow.ca/?p=14#comment-18 Hmmm. I buy from amazon resellers, though I can only buy books and CDS from Australia (I only buy books). I've had good experiences so far, but this warns me that it won't necessarily be the case in the future. Hmmm. I buy from amazon resellers, though I can only buy books and CDS from Australia (I only buy books). I’ve had good experiences so far, but this warns me that it won’t necessarily be the case in the future.

]]> By: Peggy Taranenko http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-15 Peggy Taranenko Thu, 29 May 2008 23:13:22 +0000 http://hellifiknow.ca/?p=14#comment-15 AACKKKK... I hate having to deal with stuff that goes wrong. I did have an issue with Amazon at one time, and trying to get in touch with a person was really exasperating. BTW, I love your theme. Peggy AACKKKK… I hate having to deal with stuff that goes wrong. I did have an issue with Amazon at one time, and trying to get in touch with a person was really exasperating.

BTW, I love your theme.

Peggy

]]> By: admin http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-13 admin Wed, 28 May 2008 22:28:32 +0000 http://hellifiknow.ca/?p=14#comment-13 Hi Joane. Thank you for taking the time to comment. As I follow up, I'd like to state: Yes, well, the thing is that I HAD read the fine print ... I was very careful to check the sellers information regarding shipping charges and that is where I found them stating 0.00 per item - however, that is not what they charged me. >:( Anyway, I will consider this matter 'resolved' when Amazon starts taking action against sellers that misrepresent their fees and either make them follow what they post as their shipping rates, or change the misleading information on their rates page. Don't get me wrong, Joane, I have to state this again, I got all of my money back - that is not a problem. I am just making a fuss because Amazon USED to be one of the most reputable online sellers on the net ... however, now that they have opened the door to 3rd party sellers they HAVE TO find some way to regulate the Marketplace sellers in order to uphold their once impeccable reputation. The fact that it is next to impossible for the average customer to find a conscientious customer service rep. on the other end of an email address, makes it difficult for Amazon to receive customer feedback directly about storefronts that misrepresent themselves. ARE YOU READING THIS AMAZON? Hell if I know! Hi Joane. Thank you for taking the time to comment.

As I follow up, I’d like to state:

Yes, well, the thing is that I HAD read the fine print … I was very careful to check the sellers information regarding shipping charges and that is where I found them stating 0.00 per item - however, that is not what they charged me. >:(

Anyway, I will consider this matter ‘resolved’ when Amazon starts taking action against sellers that misrepresent their fees and either make them follow what they post as their shipping rates, or change the misleading information on their rates page.

Don’t get me wrong, Joane, I have to state this again, I got all of my money back - that is not a problem. I am just making a fuss because Amazon USED to be one of the most reputable online sellers on the net … however, now that they have opened the door to 3rd party sellers they HAVE TO find some way to regulate the Marketplace sellers in order to uphold their once impeccable reputation. The fact that it is next to impossible for the average customer to find a conscientious customer service rep. on the other end of an email address, makes it difficult for Amazon to receive customer feedback directly about storefronts that misrepresent themselves.

ARE YOU READING THIS AMAZON?
Hell if I know!

]]> By: joane http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-12 joane Wed, 28 May 2008 20:50:23 +0000 http://hellifiknow.ca/?p=14#comment-12 The shipping is a killer!!!! Its a really good reminder to read the fine print. But also to be persistant if things don't go properly. I'm glad you were able to have it resolved! The shipping is a killer!!!! Its a really good reminder to read the fine print. But also to be persistant if things don’t go properly. I’m glad you were able to have it resolved!

]]> By: admin http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-11 admin Wed, 28 May 2008 13:56:58 +0000 http://hellifiknow.ca/?p=14#comment-11 Hi, Friends. Thanks for taking the time to comment on this situation. Nightshadow & Anita: well, I guess the bottom line for me is this ... even with those high shipping rates it was still a good price, BUT that price was arrived at through deceptive means. Had their site stated $ / per item, then I would not be complaining about anything. However, it is just a matter of principle I guess. I would rather purchase from someone else who is honest about their rates even if I have to pay a little more, than to purchase from someone that got my business by 'tricking' me. Hi, Friends. Thanks for taking the time to comment on this situation. Nightshadow & Anita: well, I guess the bottom line for me is this … even with those high shipping rates it was still a good price, BUT that price was arrived at through deceptive means. Had their site stated $ / per item, then I would not be complaining about anything. However, it is just a matter of principle I guess. I would rather purchase from someone else who is honest about their rates even if I have to pay a little more, than to purchase from someone that got my business by ‘tricking’ me.

]]> By: Anna http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-10 Anna Wed, 28 May 2008 13:28:57 +0000 http://hellifiknow.ca/?p=14#comment-10 Wow! More and more merchants are hooking people in with low product prices but charging exorbitant shipping charges. It's easy to cancel the order, but they get you with still charging you the shipping. It's not right and it makes me uneasy about buying from unknown (to me) merchants. Thanks for sharing your experience and I hope you get your problem resolved fairly. Wow! More and more merchants are hooking people in with low product prices but charging exorbitant shipping charges. It’s easy to cancel the order, but they get you with still charging you the shipping. It’s not right and it makes me uneasy about buying from unknown (to me) merchants. Thanks for sharing your experience and I hope you get your problem resolved fairly.

]]> By: *~Nightshadow~* http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-7 *~Nightshadow~* Wed, 28 May 2008 07:13:01 +0000 http://hellifiknow.ca/?p=14#comment-7 I agree that they are overcharging for their shipping rates, but that's how these companies that sell memory cards in bulk make their money. If you go on Ebay, you will see 2 and 4GB cards selling for less than 10.00 each but by the time you add in shipping you will usually end up paying anywhere from 15.00 to 20.00 for the cards, and it's still a good price. The way eek has this set up, you end up paying around 12.00 each for the 2GB cards. That's less than you would pay retail if they were not on sale. The error that eek made is that they should have their listing state there is a charge for each shipment, and they do not give shipping discounts (which by the way is the normal policy for Amazon marketplace sellers.) I'm so sorry you had a negative buying experience, but I really think this is a case of "if it looks too good to be true, it probably is". They refunded your money, I think that's all you can reasonably expect. I agree that they are overcharging for their shipping rates, but that’s how these companies that sell memory cards in bulk make their money. If you go on Ebay, you will see 2 and 4GB cards selling for less than 10.00 each but by the time you add in shipping you will usually end up paying anywhere from 15.00 to 20.00 for the cards, and it’s still a good price.

The way eek has this set up, you end up paying around 12.00 each for the 2GB cards. That’s less than you would pay retail if they were not on sale. The error that eek made is that they should have their listing state there is a charge for each shipment, and they do not give shipping discounts (which by the way is the normal policy for Amazon marketplace sellers.)

I’m so sorry you had a negative buying experience, but I really think this is a case of “if it looks too good to be true, it probably is”.

They refunded your money, I think that’s all you can reasonably expect.

]]> By: Anita http://hellifiknow.ca/bad-retail-experiences/amazoncom-eek-technolo/#comment-6 Anita Wed, 28 May 2008 03:19:38 +0000 http://hellifiknow.ca/?p=14#comment-6 That boggles my mind. I'd write Amazon and be glad the order was cancelled, but I agree there should be a way to rate them. That boggles my mind. I’d write Amazon and be glad the order was cancelled, but I agree there should be a way to rate them.

]]>